696jili Privacy Policy – How We Handle Your Personal Data

When you register for an account on 696jili, we collect the information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect a copy of a valid government-issued identification document as part of our identity verification process, which is required under applicable regulations for online gaming platforms operating in the Philippines. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us detect unusual account behaviour, prevent fraud, and ensure the platform performs correctly on your device. We may also collect information about the games you play, the bets you place, and the transactions you make, which is used to maintain accurate account records and process withdrawals correctly. All information collected is stored securely and is only accessible to authorised personnel who need it to carry out their specific responsibilities. You are not required to provide more information than is necessary to use the platform, and you may contact our support team if you have questions about what data is held on your account.

The personal information collected by 696jili is used primarily to create and manage your player account, verify your identity, process deposits and withdrawals in Philippine pesos, and provide access to the platform's games and features. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. Your gameplay and transaction history is used to generate accurate account statements, resolve any disputes that may arise, and comply with record-keeping obligations. Technical data collected during your sessions is used to monitor platform performance, identify and fix bugs, and improve the overall mobile experience for players in the Philippines. We do not use your personal data to build advertising profiles, and we do not sell or rent your information to third-party marketing companies under any circumstances. Where we engage third-party service providers to assist with payment processing or identity verification, those providers are contractually required to handle your data only for the specific purpose for which it was shared and in accordance with applicable data protection standards. If you have questions about how your data is being used, the FAQ page contains additional guidance on account and data topics.

696jili does not share your personal information with third parties for commercial or marketing purposes, and we will never sell your data to any external organisation. There are, however, specific circumstances in which your information may be disclosed to third parties as a necessary part of operating the platform. Payment processors and e-wallet providers receive the minimum transaction data required to complete your deposit or withdrawal in Philippine pesos, and these providers are bound by their own data protection obligations. Identity verification partners may receive a copy of your identification document and personal details solely for the purpose of confirming your eligibility to hold an account, and this data is not retained by those partners beyond the verification process. In cases where we are required by law, court order, or regulatory authority to disclose account information, we will comply with those legal obligations and, where permitted, will notify you that such a disclosure has been made. We may also share aggregated, anonymised data with analytics partners for the purpose of understanding platform usage trends — this data cannot be used to identify any individual player. Any third party that receives personal data from 696jili is required to maintain appropriate security measures and is prohibited from using that data for any purpose other than the one for which it was provided.

696jili retains your personal data for as long as your account remains active and for a defined period after account closure, in order to meet our legal and regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following the closure of an account, in line with the record-keeping requirements applicable to online gaming platforms in the Philippines. After the applicable retention period has expired, your personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the deletion of your account and associated data before the end of the retention period, we will action your request to the extent permitted by law, and will inform you of any data that must be retained for legal compliance reasons. Data that is no longer required for any operational or legal purpose is disposed of using secure deletion methods that prevent recovery or reconstruction. We review our data retention practices periodically to ensure they remain proportionate and consistent with applicable regulations. If you have a specific question about how long a particular category of your data is held, you may raise this through the contact details available on the FAQ page.

As a player registered with 696jili, you have the right to request access to the personal data we hold about you, and we will provide a summary of that information within a reasonable timeframe upon receiving a verified request. You also have the right to request corrections to any personal data that is inaccurate or out of date, and we will update our records accordingly once your identity has been confirmed. Where you believe that your data is being processed in a manner that is not consistent with this Privacy Policy or applicable law, you have the right to raise a complaint, and we will investigate and respond to your concern promptly. You may request the deletion of your personal data subject to the retention obligations described above, and we will confirm what data can be removed and what must be kept for legal reasons. If you wish to exercise any of these rights, please contact our support team using the details available on the FAQ page, and include sufficient information to allow us to verify your identity before processing your request. We are committed to responding to all data rights requests in a fair, transparent, and timely manner, and we will not penalise you for exercising your rights under this policy. Players who are concerned about responsible gaming practices in addition to data privacy are encouraged to review the guidance available on the Responsible Gaming page.

696jili applies technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured environments with restricted access controls. We conduct regular internal reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. Staff members who have access to personal data are trained on data protection responsibilities and are required to handle player information with strict confidentiality. In the event of a data security incident that affects your personal information, we will notify you and the relevant authorities in accordance with our legal obligations and as quickly as the circumstances allow. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 696jili account and to keep your login credentials confidential. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately and refer to the FAQ page for guidance on securing your account.